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Telecom Operator
Client details anonymized for confidentiality.
The client operated multiple internal payment collection systems across branches and agent networks, each maintaining separate ledgers. Monthly reconciliation was a manual process that took weeks, with frequent discrepancies between what agents reported and what the central finance team recorded.
We built a centralized reconciliation engine that connects to each collection system via internal APIs, normalizes transaction records into a single ledger, and flags discrepancies automatically. The platform includes a dashboard for the finance team to review, approve, and resolve exceptions without manual spreadsheet work.
Reconciliation cycles shortened from weeks to same-day processing. Discrepancy resolution that previously required back-and-forth with branch offices now happens within the platform. The finance team has real-time visibility into collections across all channels.